When you first enter the game, you will see many slot machines, some of which are locked. The more you play, the more experience points you will receive and the faster you will level up. As you reach high levels,you will be able to unlock more machines which you can enter and play.

The Scatter symbols activate Free Spins, in which you have a chance to win just as much as in a regular bet, but without spending your coins. The amount of Free Spins varies for each machine, but their bet value will always be the same as you were betting when the Scatter was activated. Some Machines can have the Free Spins re triggered (meaning that new Scatter Symbols may appear inside the free round, thus accumulating more Free Spins) and some Machines even have Multipliers, which are applied to your total winnings on that round. Make sure to check out each machine's Pay-Table for accurate information on how to activate the Scatter, the amount of Free Spins you get and general rules.

The Wilds are special symbols that substitute other symbols, except for the Scatter and Bonus, to help you achieve more winning lines. Some machines also have special Wild symbols called Expanding Wilds. When they appear, they expand to cover the entire reel replacing the other symbols, so your chances of winning are even higher! In some machines the wild symbol itself pays, such as Jackpot destiny for example. Make sure to check out each machine's Pay-Table for accurate information on the Wilds and general rules.

The Bonus symbols activate a Bonus Game, which can potentially give you millions or billions of coins! The Bonus Games are usually multiple-choice rounds, played on a new screen that is displayed instead of the reels. Usually you get to pick one or more items containing coins or multipliers and proceed until the game is over. The activation of bonus games differs between machines and depends on the symbol locations on the reels. Some Machines can have Free Spins triggered inside Bonus Games and some even have Multipliers, which are applied to your total winnings on that round. Make sure to check out each machine's Pay-Table for accurate information on how to activate the Bonus and general rules.

We have a recovery system in case of lost connection in the game, that will save your Free Spin session or Bonus Round when your game gets interrupted or you exit the machine. You will find the Free Spin or Bonus session where you left off the next time you open the machine. We recommend that you don't save them for too long, as they may become permanently lost when the machines get updated.

An active pay line is the line that gives you a win amount. When there multiple possible pay lines in a spin, the highest one is the one that pays, therefore, it becomes the active pay line.

Slotlovin is a game for entertainment purposes only and no real life valuables can be won. The Coins won in the game cannot be cashed out, you can only use them to play the game's machines, features and take part in promotions.

Machines that you don’t play can be deleted from your device’s storage by the following steps.
1. Tap and hold the icon of the machine.
2. A message will pop up asking you to confirm the removal.
3. Select “DELETE”. You can always play a deleted machine by downloading it again.

Our games are fair by using a random number generator, and we have no control over them. Our machines don’t distinguish between players who pay and those who don’t, so there is no correlation between purchasing and payouts. Although the payouts are the same for all users, the gaming experience may differ between games, sot it’s a good idea to try your luck in different machines to see which is your luckiest one.

Loading issues can happen due to a number of factors, some of which are beyond our control. If you are using an Android or Apple device, please try the following steps:
1. Make sure you are using a strong internet connection.
2. Make sure that the game is up to date . You can update the application by going to the Google Play or iTunes store.
3. Make sure your device has enough memory and that you have the iOS/Android updated to the latest version.
4. Enter the game again. If you are using an iOS device, please make sure that the game is up to date and you are using a strong internet connection. Make sure you device has enough memory and that you have the iOS updated to the latest version. If you are still experiencing loading issues on your mobile device, record your game while spinning and send it over to us!

There is not a way to transfer coins to friends in our game, but you can send free coins to your friends once a day.

Dear player, please try the following steps and your purchase will be completed:
1. Exit the game
2. Connect your device with another stable and strong network
3. Enter the game again 4. Enter the Store

The payments are not processed directly by us, they are made through either Facebook, Google or Apple (depending from what device you play from). It is normal, depending on the payment method chosen, that some purchases take longer to be processed. If this seems to be the case, please check the payment status on your account. Google: Check your transaction history at https://play.google.com/store/account. If your purchase can already be seen here and you still haven't received the coins, send us feedback! If your payment was made via Apple, check the transaction on your iTunes account. If the payment was already processed and you still didn't receive the coins, send us feedback! During the periods of high traffic, it takes some time for the purchase to appear in your balance.

If you made purchase on App Store, follow the instructions offered by APPLE on this page:
https://support.apple.com/en-us/HT204084
If you you made purchase on Play Store, follow the instructions offered by Google Play on this page: https://support.google.com/googleplay/contact/apps_refunds_payments_issues/

Fan Page is our official Facebook page where you can collect free daily gifts and receive real time updates about the game. It includes information about daily promotions, features and new game releases. Freebies: SPIN OF RICH, LUCKY WHEEL, SUPER LOTTO, Store Bonus, Cici Coin Gifts, Friend Coin Gifts. With so many freebies to collect, you will be sure to come back every day so you don’t miss out!

Sending screenshots is one of the most important requirements for resolving any issues you may have experienced. Screenshots can help us to investigate problems, solve technical glitches and bugs. Most importantly, to appropriately compensate our players for any mishaps. It is very important that the screenshots depict the entire screen where you are playing, so please do not crop the images before sending them to us. We must be able to see all tabs that were open when the issue occurred, the clock, other programs that were running, everything. The more information we see, the faster your inquiries will be solved.

You can both delete your account and data in RallyAces Poker and on the website. Please read the detailed instruction here.